Everything you need to know about our services. Can't find what you're looking for? Feel free to contact us.
Simply visit our booking page, select your preferred date, choose the equipment you need, and complete the booking form. You'll receive a confirmation email once your booking is approved.
We recommend booking at least 2-4 weeks in advance to secure your preferred date and equipment. Popular dates like weekends and holidays tend to fill up quickly.
A non-refundable deposit is required to secure your booking. The remaining balance is due before the event date. If your event is within 30 days, full payment is required at the time of booking.
Yes! We handle all delivery, setup, and collection. We just need access to the venue at the agreed time and a suitable power supply where required.
Each product has different requirements. Generally, you'll need a flat area (indoors or outdoors), setup access time, and a standard mains plug socket. Specific requirements are listed on each product page.
Absolutely! You can select multiple products during the booking process. Many of our clients combine selfie pods with carousels or light-up letters for a complete event experience.
Please contact us as soon as possible if you need to cancel. Deposits are non-refundable, but we may be able to reschedule your booking to an alternative date subject to availability.
Many of our products can be used outdoors, weather permitting. If conditions are unsuitable (heavy rain, strong wind), we'll work with you to find an indoor alternative or reschedule.
